Contact information

Contact Velva.pet

 

We'd love to hear from you — whether it's a question about an order, a product, returns, or anything pet-related.

 

Email: hello@velva.pet

 

You can also reach us through the Contact page on our website. We aim to respond to all messages within 1 business day (Monday–Friday).

 

Velva.pet is an online store — we don't have a retail location. For returns, please contact us first and we'll send you the correct return address for your item.